Tell us about your company?
Our company has 49 employees, and we service clients mainly within a 1.5 hour radius of Columbus, Ohio. We work with both contractors and homeowners, mostly in the residential market involving both new home construction and remodeling projects.
What made you choose Breton and in what ways has Breton impacted your business?
I’ll admit that I was a little concerned by the cost at first, but I was impressed by Breton’s reputation for quality and customer service. And the more I talked with your sales team, the more convinced I became that Breton was the right choice for us. We were growing pretty quickly at the time, and it was hard to find skilled labor. Breton allowed us to shift from the way we were manufacturing to a more automated system, and that really improved our quality.
Which Breton machines do you own and how easy are they to use?
We own two Contourbreton NC300 K26’s, and they are very easy to operate, even for high school grads. Plus, the reliability is really good. We never worry if the machines are going to work. When we turn them on, we know they are going to work. And that’s important.
Is there anything else you would like to add?
The only thing I would add is that for anyone concerned about Breton being an Italian company and whether that means they will receive slower or less capable customer service, they shouldn’t be. You guys have an office that’s welcoming, staff that is always there on the phone, and more technicians in the United States than I ever realized.